This privacy notice discloses the privacy practices for TraqFreq.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

Policy Updates

As our company and offerings continue to develop, we may add new services and features to our website or apps, or create new apps. Although it is our intention to keep the same spirit and core values, if these additions do affect this policy, this document will be updated appropriately. That is why we reserve the right to modify or amend the terms of our Privacy Policy from time to time. You are encouraged to review this policy on a regular basis (last update date is mentioned at the end of this document).

Information Collection, Use, and Sharing

We differentiate personal and non-personal data. Personal data is information that can be used to uniquely identify a specific individual. Non-personal data is information that cannot be used just by itself to uniquely identify a specific individual.

Website & App Statistics (non-personal data)

We collect anonymized data to determine overall usage statistics of our website and our apps. In apps, we use Microsoft AppCenter SDK to determine the popularity of proposed features (usage counting) and other overall statistics (such as the OS version and device model) in order to better focus our development efforts on future versions of the apps.

Crash Reports (non-personal data)

When a crash occurs in our apps, we automatically collect anonymized crash reports (function stack trace, OS version, device model) to help us debug crashes in our apps.

Support Mails (personal data)

We provide support by email. Users can contact us through our support email addresses (team@traqfreq.com) to request support about our apps.

Email Address (personal data)

Email addresses, as part of Contractual Information and Support Mails, are detailed above. We also operate an opt-in newsletter to let users know about news and special offers. Our newsletter is operated by Mailchimp, which stores the email list and distributes the newsletter on our behalf.

App Login (personal data)

We use your email address to provide a one time password login. The service is provided by AWS (Amazon Web Services)

Cookie Policy

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”).

Our website may use cookies for functional reasons to remember user’s settings such as language, or embedded video player configuration. However, we do not collect nor make any use of this information and, in particular, we do not track users with cookies. However, we do not collect nor make any use of this information and, in particular, we do not track users with cookies (cookie-based web analytics is disabled).

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

More Information

If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by email at team@traqfreq.com.

This policy was last modified on December 21th, 2020.